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Overseas buyers instructions

Please read our terms and conditions before purchase


Return policy details

Only accept a replacement or refund for a major failure

Refunds on damaged items only accepted within 7 days of receipt of item.
We will refund you all the monies in full, once the item has been returned back to us. Refunds will be made by the way payment was received.

*Please note: Consumer guarantees don't apply if you:
Misused a product and have caused or contributed to the failure of the goods, for example, by damaging or misusing the goods.



INTERNATIONAL SHIPPING POLICIES:

Please read carefully before proceeding with any international order as these policies are strictly enforced. 

  • Must be 18 years of age or older to purchase any and all products from paradiseonlinestorehk.com 
  • By completing the checkout process you acknowledge and agree to all of Paradise's policies, terms, and conditions.
  • Shipping fees are non-refundable, there are absolutely no exceptions.
  • It is the customer's responsibility to research any local restrictions concerning the products being purchased.
  • We will provide proof of shipping in the form of a tracking number.
  • The buyer assumes all responsibility for the shipment once it has left our warehouse.
  • We will not be held responsible for shipments seized by any country's customs and are not eligible for any refunds.
  • By purchasing products from paradiseonlinestorehk.com you agree that you are responsible for any and all additional fees related to, but not limited to, import taxes, tariffs, VAT, etc.
  • Any package(s) with tracking stating the item was delivered as addressed shall be assumed to be properly handled and delivered by whatever carrier service was last in possession of it.
  • Any lost or missing package claims where tracking states that the package was delivered must be handled by the customer and their local carrier service(s). 
  • International return shipping costs, including any import/export fees, are the responsibility of the customer. 
  • Paradise reserves the right to apply restocking or depreciation fees on any returned items or orders.
Please Note:  The buyer is responsible for any import duty taxes or any other form of charges that may occur with the sale. We accept's NO RESPONSIBILITIES OR RETURNS that may occur with customs; please check should you have any concerns. 

 

INTERNATIONAL SHIPPING RESTRICTIONS: 

If your country is not listed below, then there are no special restrictions for shipping airsoft guns to your country that we are aware of. However, we still recommend checking with your local authorities before placing your order as import laws are subject to change. Paradise will not be held responsible for delays or confiscations by customs or law enforcement due to non-compliant products being ordered and shipped outside of Hong Kong. 

This table is FOR REFERENCE ONLY and shall not be used in contradiction to any applicable laws from any entity in which they may apply. Laws are also subject to change and those changes may not be reflected on this sheet. Paradise does not provide any state or country compliant marking services such as painting, taping, or branding products such that they may require by local, city, state, region, county, country, or otherwise law. It is the purchaser's responsibility to know any and all applicable laws. By placing an order you also agree that you are able to legally import and posses any and all products in your order. 

CountryProduct RestrictionsRestrictions DescriptionPermit RequiredAll Guns RestrictedAccessories Restricted
AustraliaYesAll airsoft guns are restricted to permitted government agencies only for the purposes of training Yes; Government purchases only.YesNo
ArgentinaNoImport, sale and manufacture of replica guns requires a permit by federal law 26.216Yes
Permit by federal law 26.216 required
NoNo
ArmeniaYesGuns with muzzle velocity > 568 FPS restrictedNoNoNo
BelgiumYes

If a weapon is shorter than 60 cm, or has a barrel shorter than 30 cm and shoots 7.5 joules of energy (0.20g pellet travelling at 273.9 m/s or 898.5 ft/s) or above (measured 2.5 meters from the muzzle), it is classified as a firearm and needs registration.

Commercial sales/imports/exports may only be done by licensed firearms dealers.

The use of gun-mounted lasers or night-vision scopes/sights is illegal for civilians.

Biodegradeable BBs only.

YesNoYes
BrazilYesAny weapon or accessory of weapon to must have an application of CII (International Import Certificate) to the Brazilian Army containing the data of the equipment that wants to import, location of the airport or port of departure in the country of foreigner and in the national arrival, store and buyer data and product values.Yes
Application of CII (International Import Certificate) required
YesYes
BulgariaNoImport permit and license is required.Yes
Import permit and license is required.
NoNo
CanadaYesGuns must be 367-500 FPS with 0.20g BBs OR be constructed from translucent plastic. Minimum of 472 FPS with a 0.12g BBNoNoNo
ChileNo NoNoNo
ChinaYesAccording to the "Identification Standards of Imitation Guns" (仿真枪认定标准) dictated by the Ministry of Public Security (the central coordinating agency of the Chinese police system) in 2008, a replica ("imitation") gun is recognized according to any one of the following criteria:

Fulfils the firearm component parts stipulated by the Law of the People's Republic of China on Control of Guns, and shoots pellets of metal or other materials that has a muzzle-ratio kinetic energy (Chinese: 枪口比动能, the muzzle energy of a projectile divided by the internal/bore cross sectional area of the barrel that fired it) less than 1.8 J/cm2 and greater than 0.16 J/cm2 (equivalent to a single 0.20 gram, 6 mm airsoft pellet shot out at a muzzle velocity of 21.3 ~ 71.3 m/s or 70 ~ 234 fps, or kinetic energy of 0.045 ~ 0.51 J); Has external features of a firearm, as well as barrel, trigger, receiver or action mechanisms that are either materially or functionally similar to a service firearm; Has same or similar shape and color, as well as a size between 50 ~ 100% (later amended to "50 ~ 200 %" in 2011) of the corresponding real service firearm. If a replica exceeds any single criterion, it will no longer be categorized as a replica/toy gun, but rather considered a real weapon, and therefore illegal to purchase and possess
YesNoNo
CroatiaNoRules vary based on Croatian Airsoft Federation classificationsNoNoNo
Czech RepublicYesSpecific gun accessories like night vision or a laserNoNoYes
DenmarkNo NoNoNo
EgyptYesCivilians Cannot import or order Airsoft Weapons

Yes
Government Purchases only.

NoNo
EstoniaNo NoNoNo
FinlandNo NoNoNo
FranceYes464 FPS with 0.20g BBs restricted. Laser vision and/or night visors are prohibited."}">Guns with muzzle velocity >464 FPS with 0.20g BBs restricted. Laser vision and/or night visors are prohibited.NoNoYes
GermanyYesGuns need a special marking, the so-called "F in a pentagon" and have to be not able to shoot fully automatically, otherwise they are illegal to possess. The possession of lamps or lasers meant for (Airsoft) guns requires a permission, a violation constitutes an offense.NoNoYes
GreeceNo NoNoNo
Hong KongYesGuns with muzzle velocity >2 Joules or 500 FPS with 0.20g BBs restrictedNoNoNo
IcelandYesPermit to carry any gun, airsoft or otherwise, required. All automatic guns are illegal regardless of if they're airsoft or notYesYesNo
IndonesiaNo NoNoNo
IndiaYesAll Guns restricted & seized by customsYesYesYes
IrelandYesGuns with muzzle velocity >1 Joules with 0.20g BBs restrictedNoNoNo
IsraelYesImport, manufacture and sale allowed by licensed retailers onlyYes
Licensed Retailers only
NoNo
ItalyYesGuns with muzzle velocity >328 FPS with 0.20g BBs restrictedNoNoNo
JapanYesGuns with muzzle velocity >0.988 Joules with 0.20g BBs restrictedNoNoNo
KuwaitNo NoNoNo
LithuaniaYesGuns with muzzle velocity >2.5 Joules with 0.20g BBs restrictedNoNoNo
MacauYesGuns with muzzle velocity >2 Joules with 0.20g BBs restrictedNoNoNo
MalaysiaYesImport for Government use onlyYes
Government purchases only.
YesNo
MaltaNo NoNoNo
MexicoYesGas Blow Back Airsoft replicas or other replicas powered by a compressed gas and its parts requires permit from Ministry of National Defense. Spring and Piston powered Airsoft guns are not subject to an import permit. Many airsoft guns may be subject to search and seizure by customsYes
Permit from Ministry of National Defense required.
NoNo
NetherlandsYesGuns with muzzle velocity >3.5 Joules with 0.20g BBs restricted. NABV or Dutch Airsoft Association registration # required. In order to obtain membership with the NABV a person must pass a police background check and must not have committed any crimes in the last 8 years. Dutch Airsoft Sport Association imposes FPS restrictions as follows: Skirmish limits are 500 fps for Bolt action snipers or 2 second delay DMR, 450 fps for DMR without delay or 360 for any other Airsoftgun. Laser vision and/or night visors are prohibited.

Yes

NABV permit required.

NoYes
New ZealandYesPermit obtained from NZ Police required. Fully-automatic airsoft guns are restricted

Yes
Permit from NZ Police required.

YesNo
NorwayYesImporter must obtain import permit for air guns and pistols with a caliber of 4.5 mm or more, crossbows, or pellet guns.

Airsoft guns & paintball markers are exempt from requiring a permit to import.
Yes; for pellet guns and crossbows.

No; for airsoft guns only.
NoNo
PakistanYesConsignee must provide N.O.C. from Ministry of Interiors, along with National Tax Number and Certificate of Sales Tax.YesNoNo
PhilippinesYesThe import, sale and public display of gun replicas is bannedYesYesNo
PolandNo NoNoNo
PortugalYesOwner must be a member of an APD - Sport Promotion Association. In addition, Airsoft guns have to be painted either in fluorescent yellow or fluorescent red and be in compliance with the following criteria:
Long guns (≥ 60 cm)- 10 cm from the barrel tip and 100% of the stock. 
Short guns (≤ 60 cm)- 5 cm from the barrel tip and 100% of the grip. 

Guns with muzzle velocity >1.3 Joules with 0.20g BBs restricted. 

Yes

ADP permit number required

NoNo
Puerto RicoYesShipments must not contain nitro or compressed air. If so, shipments will then be treated as Dangerous Goods and will require additional documentation and certification by shipper. Shipments of paintball markers/air pistols require inspection by the Puerto Rico Police Department.YesNoNo
Republic of KoreaYesShipments must not contain nitro or compressed air. If so, shipments will then be treated as Dangerous Goods and will require additional documentation and certification by shipper.NoNoNo
RomaniaYesAny air/gas-powered weapon that shoots plastic projectiles only and does not exceed the velocity of 200 m/s (e.g.: airsoft guns) can be purchased by anyone who has 18+ years old without any need of registering. 

Night vision (infrared) or laser aiming devices designed for military use is completely restricted to members of the army and associated entities even if the aiming device is used on a lower-restriction category firearm (e.g. such as on an airsoft gun)

NoNoYes
RussiaYesGuns with muzzle velocity >3 Joules with 0.20g BBs restrictedNoNoNo
SerbiaNo NoNoNo
SlovakiaYesThe use of night vision scopes is restrictedNoNoYes
SloveniaYesGuns with muzzle velocity >328 FPS with 0.20g BBs restrictedNoNoNo
SingaporeYesAll guns bannedYesYesNo
South AfricaYesShipments of paintball markers/air pistols require an import permit from the Ministry of Trade and Industry.Yes
Import permit from the Ministry of Trade and Industry.
NoNo
SpainYesGuns require registration upon possession. 
Laser vision and/or night visors are prohibited.
YesNoYes
SwedenNo NoNoNo
SwitzerlandYesThe importation of airsoft firearms is restricted to companies and individuals who hold weapons import licences. Private individuals can apply for a permit to import up to three firearms which is valid for six months. 
Airsoft firearms may not be sold to individuals from Albania, Algeria, Bosnia-Herzegovina, Kosovo, Macedonia, Serbia, Turkey or Sri Lanka residing in Switzerland
Yes
Import permit required.
Nono
TaiwanYesShipments are subject to inspection by the Ministry of Economic Affairs, and the Bureau of Standards, Metrology and Inspection.NoNoNo
ThailandYesCO2 guns restrictedNoNoNo
TurkeyYesImport permit is required. Importer must obtain approval from the Governor Police Directorate.Yes
Governor Police Directorate permit required.
NoNo
United Arab Emirates (UAE)YesAll airsoft products restrictedYesYesYes
UkraineYesGuns with muzzle velocity >3 Joules with 0.20g BBs restrictedNoNoNo
United KingdomYesUnrealistic imitation firearms (IF's) must have their principle color as transparent, bright red, bright orange, bright yellow, bright blue, bright green, bright pink, or bright purple or have dimensions of no more than a height of 38 millimetres and a length of 70 millimetres (as defined in the Home Office regulations for the VCRA). UKARA required for non-brightly marked airsoft guns

Yes

UKARA # Required

NoNo
United StatesYesGuns must be sold, shipped, and/or transported with orange tip. Additional markings and restrictions vary by city and/or stateNoNoNo





Pictures and product information is for reference only,  information and prices are subject to change without notice
The Company reserves the right of final decision on the interpretation of these Terms and Conditions.